Delivery & Returns

Delivery

All orders are dispatched within 1-3 working days via Royal Mail on a fully tracked service.

• Tracked 24 — Estimated 1–2 working days | £6.80
• Tracked 48 — Estimated 2–4 working days | £4.80 (or FREE on orders over £50)

Returns

Please note that all personalised items are non-returnable and non-refundable. As these products are made to order and customised specifically for you, we are unable to accept returns or issue refunds once production has begun.

If you experience any issues with your order — such as a fault, damage, or an error on our part — please contact us at hello@harleylanecompany.co.uk within 5 days of receiving your order and we will do our best to resolve this promptly.